Deputy General Manager

5 days ago

Guildford, Surrey, United Kingdom Heartwood Inns Full time

Deputy General Manager Opportunity

We are seeking an experienced Deputy General Manager to join our team at Heartwood Collection.

As a Deputy General Manager, you will be responsible for assisting the General Manager and leading a team of staff to deliver exceptional customer service and drive business growth.

Key Responsibilities:

  • Assist the General Manager in overseeing the day-to-day operations of the restaurant
  • Lead a team of staff to deliver exceptional customer service and drive sales growth
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage budgets and financial reports to ensure profitability
  • Recruit, train, and develop staff to meet business needs
  • Collaborate with other departments to achieve business objectives

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to develop your leadership skills and progress your career
  • Joining bonus of £1000
  • Free parking on site
  • Access to our industry-leading training and development platform, Stepping Stones
  • Employee Assistance Program with Hospitality Action
  • The Pantry – 100's of retailers and experience discounts through Reward Gateway
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to £1500
  • Instant access to pay you have already earned through EarlyPay
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry – 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

About Us:

Heartwood Collection is a multi-award-winning hospitality group with 14 Brasserie Blancs, 24 Pubs including sites with rooms, and more coming.

We aim to grow to 61 sites by 2027 and include pubs with rooms, adding up to 500 bedrooms to The Collection in the next 4 years.

We are committed to developing our team members through our bespoke "Stepping Stones" training and development programme.

We are proud to be a Sunday Times Best Places to Work winner 2024 and a double winner at the Publican Awards 2024.

We offer a competitive salary and benefits package, as well as opportunities for career progression and development.

Join our team and be part of our exciting journey

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