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Operations Manager

2 months ago

Dumfries, United Kingdom Best Western Station Hotel Full time

Job Title: Operations Manager

About Us: Best Western Station Hotel is a dynamic hospitality group welcoming guests to gateway destinations in Thailand, Malaysia, Sri Lanka, and with a fast-growing presence in the UK.

Job Summary: We are searching for an Operations Manager to join our busy team.

Responsibilities:

  • Oversee the recruiting and hiring process to ensure a skilled and motivated workforce.
  • Ensure all Health and Safety compliance is met, maintaining a safe working environment for employees and guests.
  • Improve productivity and efficiency across the organization, streamlining processes and practices.
  • Manage quality standards, ensuring exceptional guest experiences.
  • Formulate strategic plans to drive business growth and success.
  • Procure necessary materials and resources to support operational needs.
  • Ensure compliance with all relevant laws and regulations.
  • Enhance employee performance through training and development opportunities.
  • Manage employees effectively, fostering a positive and inclusive work environment.

About the Role: As an Operations Manager at Best Western Station Hotel, you will play a critical role in driving business success and delivering exceptional guest experiences.