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Housing Services Manager
2 months ago
We are seeking a highly motivated Housing Officer to join our Neighbourhood Team, delivering high quality customer focused housing. As a key member of our team, you will be responsible for providing an efficient and effective front-line service, delivering high quality housing management services to VHA's tenants across all tenure types and support, manage and develop the senior co-ordinator within your area of responsibility.
Key Responsibilities- Deliver excellent performance results that meet the strategic objectives of VHA within a culture that demands high level tenant engagement.
- Provide high quality, responsive services offering personalised solutions for our tenants, reporting colleagues and the communities in which you work.
- Work with colleagues from a variety of backgrounds, applying an approachable and solution-oriented style and will be keen to support and drive the development of a positive working culture across Viewpoint.
- Experience in the delivery of effective and efficient customer-focused housing management.
- Experience in the management and development of staff teams in the delivery of housing management services.
- Excellent interpersonal skills with a high levels of organisational, facilitation and communication skills.
- High levels of ICT literacy with the ability to break down and present complex information to a variety of audiences visually, verbally and in writing.
- 7 weeks holidays including public holidays
- Training opportunities
- Attractive pension scheme
- Essential car user allowance
- Bluelight Card Discounts
