Workshop Operations Manager

2 months ago


Nelson, United Kingdom Pembrook Resourcing Full time
Workshop Controller Opportunity

Pembrook Resourcing is seeking a skilled Workshop Controller to join their client's aftersales department. As a key member of the team, you will play a crucial role in ensuring the workshop runs smoothly and efficiently.

Key Responsibilities:
  • Manage workshop resources effectively, monitoring staff and workshop performance to maintain high standards.
  • Allocate work to technicians based on their skills and expertise, ensuring optimal workflow and productivity.
  • Resolve customer queries in accordance with dealership and manufacturer guidelines, providing exceptional customer service.
  • Collaborate with the team to achieve shared goals and objectives, promoting a positive and supportive work environment.
Requirements:
  • Proven technical knowledge and experience in the retail motor industry, with a strong understanding of workshop operations.
  • Previous management experience in a similar role, with a track record of success in leading high-performing teams.
  • Excellent organizational and prioritization skills, with the ability to multitask and adapt to changing circumstances.
  • A strong communicator with excellent interpersonal skills, able to influence and motivate others to achieve their best.
  • Able to work in a fast-paced environment, with a proactive and can-do attitude.
  • Full valid UK driving license and eligibility to work in the UK.

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional results and providing outstanding customer service. If you have a strong work ethic and a desire to succeed, we encourage you to apply for this exciting opportunity.



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