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Team Leader

2 months ago

Glasgow, Glasgow City, United Kingdom Aramark Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Aramark UK. As a Team Leader, you will be responsible for leading a team of hospitality professionals in delivering exceptional customer service and ensuring the smooth operation of our café.

Key Responsibilities
  • Catering and Customer Service: Ensure the café is clean and presentable, and provide excellent customer service to clients.
  • Team Management: Manage your team, making sure the best service is available to our customers while the unit is open.
  • Operations: Assist the General Manager in the running of campus outlets, including placing orders and assisting with stocktakes.
  • Staff Management: Assist with staff rota scheduling, daily team briefs, and motivating and leading your team.
  • Customer Complaints: Deal with customer complaints effectively and efficiently.
  • Cash Handling: Operate the till and handle cash transactions, including cashing up.
Requirements
  • Experience: Previous experience working as a team leader/supervisor in a hospitality environment is desirable.
  • Skills: Excellent customer service skills, flexibility to shift patterns if required.
About Aramark UK

Aramark is a leading service and solutions provider in the UK. We proudly support clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.