Customer Service Representative

3 weeks ago


Witney, Oxfordshire, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist customers with purchases, answering questions and providing product information as needed.
  • Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
  • Support the sales process, including processing transactions and handling customer payments.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
What We Offer
  • A competitive hourly rate of up to £16.85.
  • A comprehensive benefits package, including 30-35 days' holiday (pro rata) and enhanced family leave.
  • Opportunities for career development and progression within the company.
  • A fun and dynamic work environment with a team-oriented culture.
About Lidl

Lidl is a leading international retailer, committed to providing high-quality products at affordable prices. We are passionate about delivering exceptional customer service and creating a positive shopping experience for our customers.



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