Community Operations Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom Liverpool Football Club Full time
Job Title: Community Management Executive

This role is a key part of our Product Operations team, working closely with the Manager to deliver high-quality products and services to our members. The successful candidate will be responsible for providing administrative support, managing reporting and data, and ensuring that our products and services meet the needs of our members.

Key Responsibilities:
  • Support the Supporter Services department with product complaints and escalations, ensuring timely resolution and member satisfaction.
  • Produce regular reporting on benefit usage across our Club products, keeping stakeholders informed of performance.
  • Manage postage and prizing cost lines, ensuring they remain within budget.
  • Support the creation of our E-magazine, liaising with suppliers, proofreading, and uploading content.
  • Own the fulfilment platform, ensuring all tasks are complete, including audits, quarantined packs, and stock level management.
Requirements:
  • Ability to use Microsoft Office packages to high standards, especially Word, Excel, and PowerPoint.
  • Strong attention-to-detail, organisational, and planning skills.
  • Ability to work to tight deadlines and deliver quality work.

We offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days), and a contributory pension scheme. You will have access to our benefits kit bag and opportunities to get involved with volunteering through our LFC Foundation. We are committed to equality, diversity, and inclusion, and we are always looking to make a positive difference in the communities we operate within.



  • Liverpool, Liverpool, United Kingdom EcoPlanet Green Operations GmbH Full time

    Benefits25 days holiday plus bank holidaysPensionCareer development opportunitiesTeam events throughout the yearCompany OverviewA thriving family-owned business with a strong senior leadership team is looking to expand and fill a new Operations Manager role.Role of Operations ManagerThe successful candidate will oversee production and warehouse teams,...


  • Liverpool, Liverpool, United Kingdom Liverpool Football Club Full time

    Job Title: Community Management ExecutiveThis role is a key part of our Product Operations team, working closely with the Manager, Product Operations to deliver high-quality products and services to our members.Key Responsibilities:Support the Supporter Services department with product complaints and escalations, ensuring timely resolution and member...


  • Liverpool, Liverpool, United Kingdom Liverpool Football Club Full time

    Job Title: Community Management ExecutiveThis role is a key part of our Product Operations team, working closely with the Manager, Product Operations to deliver high-quality products and services to our members.Key Responsibilities:Support the Supporter Services department with product complaints and escalations, ensuring timely resolution and member...


  • Liverpool, Liverpool, United Kingdom Stonegate Head Office Operations - General Managed Full time

    At the heart of our vibrant operations, we're seeking a talented General Manager to join our team at Stonegate Group's Head Office.About the RoleWe're looking for a confident and charismatic leader who can drive sales, manage varying guest profiles, and foster a strong community feel within our business.Key ResponsibilitiesEnsure continuous standards and...


  • Liverpool, Liverpool, United Kingdom Gray Healthcare Full time

    Job Title: Community Support ManagerWe are seeking an experienced Community Support Manager to lead our teams in providing high-quality support services to individuals with complex needs in the Liverpool area.Key Responsibilities:Provide supportive line management to a team of Support Workers, ensuring they have the necessary skills and resources to deliver...


  • Liverpool, Liverpool, United Kingdom Gray Healthcare Full time

    Job Title: Community Support ManagerWe are seeking an experienced Community Support Manager to lead our teams in providing high-quality support services to individuals with complex needs in the Liverpool area.Key Responsibilities:Provide supportive line management to a team of Support Workers, ensuring they have the necessary skills and resources to deliver...


  • Liverpool, Liverpool, United Kingdom Community Integrated Care Full time

    Regional Manager Opportunity at Community Integrated CareWe are seeking an experienced Regional Manager to join our team at Community Integrated Care. As a Regional Manager, you will play a key role in the region's growth plans and develop our presence as a leading provider in the region.About the RoleThe successful candidate will be the registered manager...


  • Liverpool, Liverpool, United Kingdom Community Integrated Care Full time

    Regional Manager Opportunity at Community Integrated CareWe are seeking an experienced Regional Manager to join our team at Community Integrated Care. As a Regional Manager, you will play a key role in the region's growth plans and develop our presence as a leading provider in the region.About the RoleThe successful candidate will be the registered manager...


  • Liverpool, Liverpool, United Kingdom Community Integrated Care Full time

    Regional Manager Opportunity at Community Integrated CareWe are seeking an experienced Regional Manager to join our team at Community Integrated Care. As a Regional Manager, you will play a key role in the region's growth plans and develop our presence as a leading provider in the region.About the RoleThe successful candidate will be the registered manager...


  • Liverpool, Liverpool, United Kingdom Community Integrated Care Full time

    Regional Manager Opportunity at Community Integrated CareWe are seeking an experienced Regional Manager to join our team at Community Integrated Care. As a Regional Manager, you will play a key role in the region's growth plans and develop our presence as a leading provider in the region.About the RoleThe successful candidate will be the registered manager...


  • Liverpool, Liverpool, United Kingdom Gray Healthcare Full time

    Job OverviewWe are seeking an experienced Community Support Manager to lead our teams in providing exceptional support services in the Liverpool area. The successful candidate will have a proven track record in operations management within the Health and Social Care industry.Key ResponsibilitiesProvide high-quality line management to a team of Support...


  • Liverpool, Liverpool, United Kingdom Gray Healthcare Full time

    Job OverviewWe are seeking an experienced Community Support Manager to lead our teams in providing exceptional support services in the Liverpool area. The successful candidate will have a proven track record in operations management within the Health and Social Care industry.Key ResponsibilitiesProvide high-quality line management to a team of Support...

  • Operations Manager

    1 month ago


    Liverpool, Liverpool, United Kingdom Mercure Liverpool Atlantic Tower Hotel Full time

    Operations Manager Job DescriptionAre you a motivated and organized individual with a passion for delivering exceptional customer experiences? Do you have a strong background in hotel operations and a proven track record of success in managing teams and driving results?We are seeking an experienced Operations Manager to join our team at Mercure Liverpool...

  • Operations Manager

    1 month ago


    Liverpool, Liverpool, United Kingdom Mercure Liverpool Atlantic Tower Hotel Full time

    Operations Manager Job DescriptionAre you a motivated and organized individual with a passion for delivering exceptional customer experiences? Do you have a strong background in hotel operations and a proven track record of success in managing teams and driving results?We are seeking an experienced Operations Manager to join our team at Mercure Liverpool...


  • Liverpool, Liverpool, United Kingdom Classpop Full time

    About ClasspopClasspop is a platform that enables users to book unique experiences, including dance classes, cooking classes, and floral arranging classes. Our mission is to provide an exceptional experience for our guests and partners.Job Title: Community Team LeadWe are seeking a full-time Community Team Lead to join our operations team. This role is...


  • Liverpool, Liverpool, United Kingdom Classpop Full time

    About ClasspopClasspop is a platform that enables users to book unique experiences, including dance classes, cooking classes, and floral arranging classes. Our mission is to provide an exceptional experience for our guests and partners.Job Title: Community Team LeadWe are seeking a full-time Community Team Lead to join our operations team. This role is...

  • Pharmacist Manager

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Gordon Shorts Chemist Full time

    We are a vibrant, community-focused pharmacy in Crosby, offering over 20 years of personalised healthcare services. As an independent group at the forefront of innovation, we've fully embraced digital advancements while staying committed to the heart of our community.As a Pharmacist Manager, you will efficiently oversee the day-to-day operations of our...


  • Liverpool, Liverpool, United Kingdom NHS Full time

    Job Title: Director of OperationsWe are seeking an experienced and skilled Director of Operations to join our team at Liverpool Women's NHS Foundation Trust. As a key member of our leadership team, you will be responsible for providing strategic direction and operational management to ensure the delivery of high-quality services to our patients.About the...


  • Liverpool, Liverpool, United Kingdom NHS Full time

    Job Title: Director of OperationsWe are seeking an experienced and skilled Director of Operations to join our team at Liverpool Women's NHS Foundation Trust. As a key member of our leadership team, you will be responsible for providing strategic direction and operational management to ensure the delivery of high-quality services to our patients.About the...

  • Operations Manager

    3 weeks ago


    Liverpool, Liverpool, United Kingdom Evelyn Partners Full time

    Job SummaryWe are seeking an experienced Operations Executive to join our team at Evelyn Partners. The successful candidate will be responsible for ensuring the smooth operation of our static data functions, maintaining high standards of accuracy and compliance, and providing excellent customer service to our clients.Key ResponsibilitiesTask Management:...