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Store Team Member

2 months ago

Crewe, Cheshire East, United Kingdom Hobbycraft Full time
About the Role

We are seeking a highly motivated and enthusiastic Store Colleague to join our team in Crewe. As a Store Colleague, you will play a vital role in providing an exceptional customer experience and driving sales.

Key Responsibilities
  • Customer Service: Deliver outstanding customer service, exceeding customer expectations and building strong relationships.
  • Till Operations: Operate the till accurately, handling cash, credit/debit cards, and gift card transactions.
  • Stock Management: Carry out stock replenishment, ensuring all areas of the store remain tidy and well-presented.
  • Visual Merchandising: Contribute to visual merchandising efforts, ensuring the store is inspiring and engaging for customers.
  • Product Knowledge: Demonstrate expertise in products, confidently approaching customers to assist with their needs.
Requirements
  • Retail Experience: Previous retail experience is preferred but not essential.
  • Passion for Crafting: Be passionate about crafting and willing to inspire others.
  • Communication Skills: Possess excellent communication skills, confident and clear in interactions with customers and colleagues.
  • Flexibility: Be flexible to accommodate business trading needs.
Benefits
  • Discount Card: Enjoy a 25% discount card for Hobbycraft stores.
  • Holiday Entitlement: Receive generous holiday entitlement with increases each year.
  • Creative Working Environment: Work in a creative and inspiring environment.
  • Pension Contribution: Benefit from a company pension contribution.
  • Cycle to Work Scheme: Participate in the Cycle to Work Scheme.
  • Retail Trust: Access the Retail Trust - Employee Support Programme.
  • Colleague Social Events: Enjoy colleague social events.