Field Service Technician
4 weeks ago
We are seeking a highly skilled Field Service Engineer to join our team at Recruitment Unlimited (SW) Ltd. As a Field Service Engineer, you will play a crucial role in maintaining and supporting a wide range of recycling equipment, ensuring smooth operations and customer satisfaction.
Main Responsibilities:- Perform routine maintenance, servicing, and repairs on recycling equipment, including balers, compactors, and shredders.
- Conduct electrical and mechanical fault-finding, with a focus on hydraulics, electrics, and mechanical systems.
- Execute new installations and handle emergency callouts, providing excellent customer service and support.
- Proactively manage on-site relationships, ensuring a high level of professionalism and customer satisfaction.
- Respond positively to sudden changes in work schedules, including overnight stays and travel to various locations.
- Represent the client's service department to both new and existing customers, providing exceptional service and support.
- Uphold strict compliance with health and safety regulations, maintaining a safe working environment for yourself and others.
- Maintain detailed records and documentation related to service, callouts, installations, and on-site visits.
- Previous experience within the recycling industry is preferred, but specialized machine training is available for candidates without prior knowledge.
- Self-motivated individual willing to travel for equipment servicing, emergency callouts, and installations.
- Excellent customer service and strong communication skills.
- Critical thinking skills and attention to detail.
- Ability to work on own initiative and as part of a team.
- Happy with frequent traveling, overtime, and overnight stays as and when required.
- Be comfortable with lone working.
- Mechanical or electrical qualifications, certification, or experience essential.
- Full UK driving licence.
- Company-provided van and tools.
- Personal use of the van (with tax adjustments made through HMRC).
- Company credit card for fuel (with monthly submission of receipts).
- Mobile phone and iPad provided for work use.
- Death in service policy 4x salary.
- 28 days of annual leave including bank holidays.
- Christmas leave.
Somerset
Job Type:Full-time, Permanent
Schedule:Monday to Friday, Salary range: £33,000 - £40,000 per annum (dependent on experience) based on a 40-hour week plus any additional overtime paid extra at time and a half on weekdays and double time on Sundays.
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