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Internal Sales Professional
2 months ago
Job Summary:
Edwards & Pearce Limited is seeking a highly motivated and results-driven Internal Sales Executive to join our team. As an Internal Sales Executive, you will play a crucial role in managing and growing sales with existing customers, identifying new business opportunities, and developing strategic relationships with key accounts.
Key Responsibilities:
- Manage and grow sales with existing customers/key accounts
- Process sales orders, arrange dispatch, and coordinate with the warehouse team
- Raise replenishment purchase orders to suppliers to maintain required products on the shelf
- Good knowledge of Sage
- Willingness to learn product and market
- Resolve customer disputes/issues regarding quality expectations, product shortages, damages, and urgent/delayed delivery issues
- Generate leads, contact prospective customers via phone, email, and visit them as needed for business development and other business matters
- Prepare and submit sales reports as desired by management
- Participate in developing and implementing new sales initiatives, strategies, and programs
- Provide daily reports of field sales success and communicate the Voice of the Customer (VOC) data to superiors
Requirements:
- B2B product-sales knowledge and experience of handling/managing key accounts
- Willingness to travel at least 1 day per week to visit customers for sales development, attending sample trials, and seeing products in function
- Confident communicator with a can-do attitude, polite but firm telephone manner, and ability to build strong working relationships with colleagues, customers, and service providers
- Commercial, common-sense approach
- Ability to operate at pace under pressure, while not sacrificing quality and accuracy
- Excellent time management skills with the ability to prioritize and multitask
- Recognize the importance of attention to detail, yet awareness for the bigger picture
Benefits:
- Workplace pension
- 20 days holiday + stats
- Other benefits