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Client Relationship Manager

3 months ago

Oxford, Oxfordshire, United Kingdom FAI Farms Full time

Position Overview: As a Client Account Manager at FAI Farms, you will play a crucial role in advancing our commitment to sustainable food production. With over two decades of experience, FAI collaborates with global enterprises involved in livestock and aquaculture. Our goal is to foster positive transformations for animals, communities, and the environment. In this role, you will be integral to the FAI Insite consultancy team, focusing on cultivating and nurturing robust client partnerships while contributing to innovative food production strategies.

Work Schedule: Full-time, 37.5 hours per week

Remote Work: Primarily remote with occasional travel for client and team engagements

Key Responsibilities

As a Client Account Manager, your responsibilities will include:

  • Overseeing the planning, execution, and assessment of key client accounts, including budget management and communication strategies.
  • Delivering consultancy services tailored to client needs, which may involve preparing technical documentation, participating in client meetings, and presenting findings.
  • Collaborating with the sales team to identify and pursue new business opportunities, including the formulation and presentation of strategic project proposals.
Qualifications and Experience

Essential Criteria:

  • A degree in Sustainability, Agriculture, Aquaculture, Environmental Science, or a related field.
  • A minimum of three years of relevant industry experience within livestock supply chains, whether from direct involvement in farming or through roles in agriculture/aquaculture within retail or food sectors.
  • Demonstrated success in fostering client relationships and collaborating effectively with team members and stakeholders.
  • Proven project management skills, including experience in proposal development, project planning, budgeting, and monitoring.
  • Experience in business development.
  • Strong computer proficiency.

Personal Attributes:

  • Self-driven and autonomous with excellent time management skills.
  • Proactive problem-solver with a positive attitude.
  • Exceptional interpersonal skills, capable of building and maintaining relationships at all levels.
  • Commitment to delivering high-quality work aligned with FAI's mission and objectives.
  • Adaptable and flexible in a dynamic work environment.
  • Strong verbal and written communication skills.
  • Organizational skills to manage multiple projects effectively.
  • Comfortable working remotely and engaging with colleagues across various international locations.

About FAI Insite:

FAI Insite provides strategic consultancy services, utilizing advanced data collection and reporting tools to enhance supply chain transparency and performance metrics.

FAI's Mission: FAI partners with businesses in the livestock and aquaculture sectors to drive positive change for animals and communities, while promoting sustainability across supply chains.