Learning and Development Professional
9 hours ago
Journeycall, part of The ESP Group, is seeking a Learning and Development Apprentice to support their team in delivering bespoke customer care solutions.
Key Responsibilities- Support the design and creation of training materials using content creation platforms such as Powerpoint and GoMo.
- Assist in the planning and coordination of training to ensure campaigns are well supported and employees are trained in accordance with business needs and expectations.
- Develop expertise in our Cloud Based Telephony platform, Genesys, to service or monitor customer contacts.
- Deliver training sessions using Office 365 Presentations and work towards becoming a subject matter expert.
- Support customer queries using bespoke internal databases and software.
- Provide feedback, mentoring, and coaching to colleagues in a constructive, sensitive, and efficient manner.
- Contribute to service delivery processes across channels such as SharePoint, from initial invite to providing follow-up feedback and remediation updates.
As a Learning and Development Apprentice, you will gain valuable experience in designing, delivering, and evaluating effective business-wide training. You will develop skills in content creation, training coordination, and customer service, as well as expertise in our Cloud Based Telephony platform and internal databases.
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Digital Finance Professional
3 weeks ago
Arbroath, Angus, United Kingdom QA Full timeAbout the RoleThis is an exciting opportunity to kick-start your career in finance with a leading company, Journeycall, part of The ESP Group. As a Digital Finance Apprentice, you will play a crucial role in supporting the finance department and gaining valuable experience in financial administration.Key ResponsibilitiesBecome proficient in financial...
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Digital Finance Professional
3 weeks ago
Arbroath, Angus, United Kingdom QA Full timeAbout the RoleThis is an exciting opportunity to kick-start your career in finance with a leading company, Journeycall, part of The ESP Group. As a Digital Finance Apprentice, you will play a crucial role in supporting the finance department and gaining valuable experience in financial administration.Key ResponsibilitiesBecome proficient in financial...
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Digital Finance Professional
2 weeks ago
Arbroath, Angus, United Kingdom QA Full timeAbout the RoleThis is an exciting opportunity to kick-start your career in finance with a leading company, Journeycall, part of The ESP Group. As a Digital Finance Apprentice, you will play a crucial role in supporting the finance department and gaining valuable experience in financial administration.Key ResponsibilitiesBecome proficient in financial...
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Digital Finance Professional
2 weeks ago
Arbroath, Angus, United Kingdom QA Full timeAbout the RoleThis is an exciting opportunity to kick-start your career in finance with a leading company, Journeycall, part of The ESP Group. As a Digital Finance Apprentice, you will play a crucial role in supporting the finance department and gaining valuable experience in financial administration.Key ResponsibilitiesBecome proficient in financial...
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Senior Care Professional
1 week ago
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Arbroath, Angus, United Kingdom QA Full time{"title": "Digital Finance Apprentice", "description": "Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our finance team as a Digital Finance Apprentice. As a key member of our team, you will be responsible for providing administrative support to our finance department, including data entry, financial analysis, and...
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Arbroath, Angus, United Kingdom QA Full time{"title": "Digital Finance Apprentice", "description": "Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our finance team as a Digital Finance Apprentice. As a key member of our team, you will be responsible for providing administrative support to our finance department, including data entry, financial analysis, and...
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Day Shift Cleaning Professional
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Childcare Support Professional
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Digital Finance Professional
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Arbroath, Angus, United Kingdom QA Full time{"title": "Digital Finance Role Overview", "content": "Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our finance team as a Digital Finance Apprentice. As a key member of our team, you will be responsible for providing administrative support, maintaining accurate financial records, and ensuring compliance with financial...
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Digital Finance Professional
7 days ago
Arbroath, Angus, United Kingdom QA Full time{"title": "Digital Finance Role Overview", "content": "Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our finance team as a Digital Finance Apprentice. As a key member of our team, you will be responsible for providing administrative support, maintaining accurate financial records, and ensuring compliance with financial...