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Customer Service Representative

2 months ago

Newmarket, United Kingdom Swift Recruit Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Swift Recruit. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Assist with customer delivery and logistics
  • Maintain accurate records and reports, including updating excel spreadsheets and electronic databases
  • Collaborate with the Transport Team to ensure seamless delivery and customer satisfaction
  • Utilize excellent communication and organizational skills to manage multiple tasks and priorities
  • Develop and maintain strong relationships with customers and internal stakeholders
Requirements
  • 1 year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other relevant software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Free on-site parking and other perks