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Principal Business Consultant

2 months ago

London, Greater London, United Kingdom ION Group Full time
About the Role

We are seeking a highly skilled and experienced Principal Business Consultant - Endur to join our team at ION Group. As a key member of our implementation team, you will be responsible for delivering successful projects and ensuring customer satisfaction.

Key Responsibilities
  1. Project Implementation: Successfully implement projects while ensuring customer satisfaction, contributing to best practices of the group, and mentoring other team members.
  2. Best Practices and Mentoring: Contribute to best practices of the group and mentor other team members, providing guidance and support to ensure successful project outcomes.
  3. Project Support: Support the Project Manager on engagements, assisting with SOW creation, project planning, and other functional responsibilities.
  4. Lead Business Consultant: Serve as Lead Business Consultant on Implementation projects, leading teams and ensuring successful project delivery.
  5. Client Management: Maintain full chargeability on one or more client accounts simultaneously, providing expert advice and guidance to clients.
  6. Documentation and Sales: Author Best Practice Document(s) in functional area, identifying and pursuing sales opportunities for additional consulting work at customer sites.
  7. Communication and Leadership: Provide information to Managers, Professional Services Director, or Account Manager as appropriate, and serve as the client's principal point of contact for consultation and expert advice.
  8. Industry Expertise: Provide industry and functional expertise and leadership in the discovery workshop, designing, configuring, testing, and production support of the Product solution for the client's business needs.
  9. Client Support: Be in close communication with the Project Manager regarding client questions and issues regarding the Product solution and configuration.
  10. Workshop and Requirements: Perform as the Lead Business Consultant in the workshop/requirements and design phase of the project.
  11. Mentorship and Training: Serve as mentor and role model for all level Business Consultants in one or more functional areas of the Product solution, working with Managers to enhance, publish, and train staff regarding implementation best practices.
  12. Presentation and Sales: Present the Product solution to both client executive and user-level audiences, supporting the Project Manager in obtaining client signoff of deliverables and milestones.
  13. Project Implementation Duties: Assume hands-on project implementation duties in all phases of the Product implementation, reporting to the project manager.
  14. Sales and Presales Support: Provide sales/presales support through estimation, document authoring for RFP/RFI responses, sales proposals, and hands-on demonstrations in specific functional area to meet the client's desired business requirements.
  15. Technical Support: Support the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces).
  16. Industry Insights: Consult with ION Product Management to exchange information on the latest developments in the industry to improve the ION Products.
  17. Best Practices: Assist with services best practices.
Requirements
  1. Openlink Endur Product Experience: Openlink Endur product experience in implementations per role profile.
  2. Industry Experience: 5-10 years' experience in ETRM industry, systems implementation or similar project exposure, preferably in a consulting or similar role.
  3. Subject Matter Expertise: Require Middle Office/Risk subject matter expertise and 5+ years specifically Endur Middle Office implementation experience.
  4. Education: Bachelor's Degree in one of the following: Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field.
  5. Teamwork and Communication: Ability to work as part of a project team structure, and ability to work onsite at client locations.
  6. Industry and Systems Experience: 8 to 10 years direct experience in designing, configuring, and troubleshooting installations in client environments, and 8 to 10 years Industry/systems experience.
  7. Expertise and Interpersonal Skills: Demonstrated expertise in more than one area of Product configuration and in one or more industry Product set, good interpersonal skills, and good written and oral communication skills.