Supervisor - Team Leader
7 days ago
About Marston Holdings
Marston Holdings is a leading provider of outsourced business services to the public and private sectors. Our team of highly trained frontline colleagues and back-office support team members deliver comprehensive parking and street management solutions that contribute to creating a great place to work and live.
Job Summary
We are seeking a skilled and experienced Supervisor to lead a team of Civil Enforcement Officers on site. As a Supervisor, you will be responsible for carrying out daily briefings, dealing with escalated queries from both your colleagues and members of the public, and tracking KPIs.
Key Responsibilities
- Lead a team of Civil Enforcement Officers on site
- Carry out daily briefings and provide guidance to team members
- Deal with escalated queries from colleagues and members of the public
- Track KPIs and performance metrics
What We Offer
- Competitive hourly rate of £13.29 rising to £14.29 upon successful completion of a six-month probation period
- Flexible shift patterns for optimum work/life balance
- 28 days' holiday including bank holidays
- Colleague benefits designed to suit your lifestyle
- Enhanced Maternity & Paternity package
- Pension Scheme
- Full uniform and training
Requirements
- Valid UK driving licence essential
- Previous experience in a supervisory/management role
- Excellent Communication Skills
- To be self-motivated and customer-focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
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