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Client Relationship Manager

3 months ago

City of London Greater London, United Kingdom Hexagon Group Full time £55,000 - £65,000
Client Relationship Manager

Salary: £55,000 - £65,000 plus car allowance

Company Overview: Hexagon Group is proud to collaborate with a prominent Facilities Management (FM) and Workplace Management organization committed to providing outstanding services to its clientele.

About the Role: We are currently seeking a skilled and enthusiastic Client Relationship Manager to oversee a significant contract for a well-regarded client.

Key Responsibilities:

  • Manage a substantial contract, ensuring top-tier service delivery and client satisfaction.
  • Serve as the main point of contact, handling all facets of the contract, including operational performance and financial oversight.
  • Provide effective leadership and guidance to the team of Facilities Managers associated with the contract.

Qualifications:

  • Demonstrated experience in a Client Relationship Manager or comparable position within the FM or Workplace Management industry.
  • Comprehensive understanding of Total Facilities Management (TFM) services and contract oversight.
  • Exceptional client relationship management abilities, with a proven history of fostering and enhancing client satisfaction.
  • Strong financial insight, with experience in budget management and financial reporting.
  • Proficient leadership and team management capabilities.
  • Relevant qualifications in facilities management, business management, or a related discipline are advantageous.

Please submit your CV for consideration. We look forward to reviewing your application.