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Care Administrator

2 months ago


Salisbury, United Kingdom Nurse Plus Full time

About the Role:

Nurseplus is seeking a highly skilled and compassionate Care Administrator to join our team. As a Care Administrator, you will play a vital role in ensuring the highest level of care is delivered to our clients.

Key Responsibilities:

  • Be the first point of contact for Service Users and Care Workers, providing exceptional customer service and support.
  • Rostering staff to ensure a safe and efficient delivery of care services.
  • Liaise with healthcare professionals and other stakeholders to ensure seamless care coordination.
  • Assist with recruiting and onboarding new care workers, ensuring they meet our high standards.
  • Monitor care worker performance, conduct regular supervisions and appraisals, and provide constructive feedback.
  • Support the effective handling of safeguarding incidents, complaints, and other complex issues.
  • Ensure our care services meet the standards expected by regulatory bodies.

Requirements:

  • Previous experience in a similar role within the healthcare or home care industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, care workers, and stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • A compassionate and empathetic nature, with a commitment to delivering exceptional care.
  • Knowledge of live-in care regulations and best practices is highly desirable.
  • A valid driver's license and access to reliable transportation.

About Nurseplus:

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.