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Pub & Grill Team Member - Warrington
2 months ago
About Us
Village Hotels is a leading hospitality company that prides itself on delivering exceptional customer experiences. Our team members are the backbone of our success, and we're looking for talented individuals to join our Pub & Grill team.
Our Culture
We're a dynamic and inclusive company that values individuality and creativity. Our team members are encouraged to be themselves, share their ideas, and take ownership of their work. We believe in fostering a positive and supportive work environment that promotes growth and development.
The Role
We're seeking a Hospitality Team Member to join our Pub & Grill team in Warrington. As a key member of our team, you'll be responsible for delivering exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of our business.
Key Responsibilities
- Provide exceptional customer service, ensuring that every guest has a memorable experience.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Contribute to the maintenance of a clean and safe working environment.
- Participate in ongoing training and development to enhance skills and knowledge.
- Adhere to company policies and procedures, ensuring compliance with health and safety regulations.
What We Offer
We're committed to providing a comprehensive benefits package that includes:
- Complimentary full leisure club membership for you and a family member or friend.
- Employee discount on overnight stays at Village Hotels.
- 50% discount on food and drink purchased on or off shift at any Village Hotel.
- Exciting training platform with gamified learning.
- Discounts and cashback offers on many High Street Brands.
- A range of wellbeing and healthcare benefits.
- Financial wellbeing support via Salary Finance.
- Employee Assistance Programme.
- Flexible working hours.
- A fun, supportive, and inclusive work environment with loads of development opportunities.
- Regular team events with our BIG People days monthly.
- Excellent reward and recognition incentive schemes.
- Monthly wellbeing programme for all employees to support your mental health.
- Anniversary rewards for key milestones of service.
- Holiday purchase scheme.
- Birthday day off.
- Electric car salary sacrifice scheme.
What We're Looking For
We're seeking a Hospitality Team Member who is:
- Able to work in a fast-paced environment.
- Excellent communicator with strong interpersonal skills.
- Adaptable and flexible, with a willingness to learn and take on new challenges.
- A team player who is passionate about delivering exceptional customer service.
How to Apply
If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you. Please submit your application, and we'll be in touch to discuss further.
