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Customer Service Representative

2 months ago


Edinburgh, Edinburgh, United Kingdom Splendid Hospitality Group Full time

**Job Summary**

As a valued member of the Splendid Hospitality Group team, you will play a key role in delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

**Key Responsibilities**

• Provide friendly and efficient service to all guests, ensuring a positive experience from arrival to departure

• Make recommendations and serve food and beverages accurately and efficiently

• Develop strong relationships with guests, understanding their needs and preferences

• Work collaboratively with colleagues to ensure seamless service delivery

• Participate in ongoing training and development to enhance skills and knowledge

**What We Offer**

• A dynamic and supportive work environment with opportunities for growth and development

• Competitive compensation and benefits package, including free meals on duty and heavily discounted hotel stays

• Uniform provided and 24/7 Employee Assistance Programme for you and your family

• Opportunities for career advancement and professional growth within the company