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Customer Service Representative
2 months ago
**Job Summary**
As a valued member of the Splendid Hospitality Group team, you will play a key role in delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.
**Key Responsibilities**
• Provide friendly and efficient service to all guests, ensuring a positive experience from arrival to departure
• Make recommendations and serve food and beverages accurately and efficiently
• Develop strong relationships with guests, understanding their needs and preferences
• Work collaboratively with colleagues to ensure seamless service delivery
• Participate in ongoing training and development to enhance skills and knowledge
**What We Offer**
• A dynamic and supportive work environment with opportunities for growth and development
• Competitive compensation and benefits package, including free meals on duty and heavily discounted hotel stays
• Uniform provided and 24/7 Employee Assistance Programme for you and your family
• Opportunities for career advancement and professional growth within the company