Parts Advisor
2 days ago
We are seeking a highly motivated and experienced Parts Advisor to join our team at Listers VW in Stratford-upon-Avon.
About the Role:The successful candidate will be responsible for supplying VW parts to the general public, trade customers, and our own workshops. This role requires excellent communication and organizational skills, as well as the ability to work well in a fast-paced environment.
Key Responsibilities:- Pre-picking parts for workshop job cards and picking parts for customer orders
- Checking availability of stock from various enquiries
- Developing customer relationships through providing good product knowledge and creating an effective first impression
- Ensuring consumables and service parts are regularly replenished
- Handling warranty claims processing and completing relevant administration
- Previous experience working as a parts advisor within a dealership or motor factor
- Good understanding of cars and the ability to learn
- Proactive, sales-driven, and excellent customer service skills
- Excellent communication and organizational skills
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. We pride ourselves on our fantastic team and our commitment to supporting employees in all areas of the business.
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