Food and Beverage Runner

2 months ago

London, Greater London, United Kingdom Big Mamma Full time

At Big Mamma, we're on a mission to share authentic Italian cuisine with our customers in beautifully designed spaces. As a Food and Beverage Runner, you'll be part of our dynamic floor team, responsible for delivering exceptional customer experiences.

Your Key Responsibilities:

  • Run food and drinks to our guests, ensuring timely and efficient service.
  • Serve wine, desserts, and pasta directly to tables, providing a warm and welcoming experience.
  • Contribute to maintaining a clean and organized floor environment, adhering to health and safety standards.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Embody Big Mamma's values: a warm smile, professional attitude, and a problem-solving mindset.

Your Skills:

  • Passion for Italian food and culture.
  • Excellent customer service and communication skills.
  • Previous experience in hospitality, preferably in a fast-paced environment.
  • Flexibility to work weekends and evenings, with a 5-day working week and 2 consecutive days off.

Our Offer:

  • Permanent, full-time position with opportunities for growth and development.
  • Tasty staff food served family-style, with a 15% employee discount in all our restaurants.
  • £500 referral bonus for successful referrals.
  • Employee of the Month award and regular training opportunities.
  • Open Up - free, confidential mental health and wellness support.

Big Mamma is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

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