Technical Product Specialist

4 days ago


West Midlands Combined Authority, United Kingdom Train The Trainer Seminar Full time
Job Description

Job Title: Technical Product Specialist

Job Summary:

  • Ensure that all content is up-to-date and aligned with the company's product offerings, including presentations and training materials.
  • Provide European external application product support, collaborating with area managers to resolve issues.
  • Offer internal technical product support to customers and staff.
  • Develop and deliver training programs for external sales teams, distributors, and end-users.
  • Update information on the customer database (CRM) regarding applications, technical inquiries, test reports, and visit reports.
  • Liaise with the Application Engineering Department to generate engineered special tool quotations, address related queries, and complaints from external sales engineers, distributors, and end-users.
  • Develop and maintain training programs for new product releases to support external sales teams, distributors, and end-user customer bases.
  • Plan and execute tool exhibitions, including on-machine tooling demonstrations.
  • Participate in training and development initiatives to stay current with company procedures and policies.
  • Adhere to the company's latest ISO standards and CRM reporting procedures.


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