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Sales Administrator

2 months ago

Birmingham, Birmingham, United Kingdom Parna Recruitment Full time
About the Role

We are seeking an experienced Sales Administrator to join our team in Birmingham. As a key member of our sales team, you will provide essential administrative support and maintain strong relationships with trade customers.

Key Responsibilities
  • Customer Interaction: Serve as the first point of contact for trade customers, addressing their inquiries and ensuring they receive appropriate support.
  • Order Processing and Accuracy: Process sales orders for the team, ensuring accuracy in details before issuing invoices.
  • Sales Data Management: Monitor and report on sales figures daily, weekly, and monthly, maintaining accurate sales records and compiling monthly sales reports.
  • Customer Account Management: Qualify new customer account registrations by vetting their credentials and contacting them if necessary.
Requirements
  • Proactive and Experienced: An experienced administrator who is proactive in identifying and solving problems.
  • Organised and Team-Oriented: Strong organisational skills and the ability to work well within a team environment.
  • Calm Under Pressure: Able to remain composed in a fast-paced sales environment, particularly when facing challenging situations.
  • Customer-Focused: A strong focus on customer service, understanding the importance of meeting deadlines, and ensuring customer satisfaction.
  • Analytical and Good with Numbers: Comfortable working with figures, such as sales data and financials.
What We Offer
  • Monday - Friday 9am - 5pm shift pattern.
  • 20 Days holiday + Bank holidays.
  • Location: Birmingham, Bennetts Hill.
  • Flexible start time.
  • Progression opportunities.