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Catering Operations Manager
2 months ago
We are seeking an experienced and skilled Catering Operations Manager to join our team at the Royal Shakespeare Company. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences across our venues, including the Rooftop Restaurant, Theatre Bars, Café, and Green Room.
Key Responsibilities- Collaborate with Senior Management to develop and implement strategies for delivering high-quality food and beverage services.
- Lead a Team of Hospitality Professionals to ensure seamless service delivery, maintaining high standards of customer satisfaction and staff performance.
- Manage Inventory and Supplies to ensure efficient operations and minimize waste.
- Develop and Implement Training Programs to enhance staff skills and knowledge, promoting a culture of excellence and continuous improvement.
- Monitor and Improve Service Standards through regular feedback and evaluation, ensuring consistency across all venues.
- Ensure Compliance with Health and Safety Regulations and maintain a safe and clean environment for customers and staff.
- Proven Experience in a similar role, with a strong track record of delivering exceptional customer experiences and leading high-performing teams.
- Excellent Communication and Leadership Skills, with the ability to motivate and inspire staff to achieve their best.
- Strong Organizational and Time Management Skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Knowledge of Food Safety and Hygiene Regulations, with the ability to maintain a clean and safe environment.
- Ability to Work in a Fast-Paced Environment, with a high level of energy and enthusiasm.
- Competitive Salary and Benefits Package, including a comprehensive training program and opportunities for career development.
- Collaborative and Supportive Work Environment, with a strong focus on teamwork and customer satisfaction.
- Opportunities for Professional Growth and Development, with a commitment to investing in our staff and their careers.
