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Client Relations Specialist
2 months ago
Industry: Accident Repair, Bodyshop
Salary: Approximately £30,000 + benefits
Work Schedule: Monday to Friday, 7:30 AM – 5:00 PM
Vanta Staffing Limited is seeking to enhance its customer service team with a dedicated and skilled professional who can effectively engage with clients.
Key Responsibilities:
1. Responding to customer inquiries via phone and email in accordance with service level agreements.
2. Assisting walk-in clients while upholding the company’s commitment to exceptional customer care.
3. Managing and updating proprietary software systems.
4. Conducting outbound communications with customers, logistics partners, and couriers to ensure seamless service delivery.
5. Coordinating bookings and liaising with drivers and external suppliers.
6. Maintaining and updating all customer relationship management (CRM) systems and third-party carrier platforms.
Work Environment:
This organization prides itself on a supportive and engaging workplace culture, emphasizing teamwork and professional growth.
Benefits:
- Competitive salary of approximately £30,000 + benefits
- Opportunities for career advancement within a global company
Qualifications:
1. Demonstrated experience in a similar business-to-business customer service role.
2. Background in the Accident Body Repair or Automotive industry is preferred.
3. Strong ability to establish and maintain professional relationships.
4. Proficient in English; additional language skills are advantageous.
We look forward to welcoming a new member to our team who is committed to delivering outstanding service.
