Lettings Advisor

1 week ago

Chipping Sodbury, South Gloucestershire, United Kingdom Bromford Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our Lettings Team as a Lettings Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth management of lettings across our business.

Key Responsibilities
  • Guide new customers through the lettings process, ensuring accurate information and records are gathered and issued in accordance with our policies and procedures.
  • Ensure the accurate setup of tenancies and completion of relevant pre-tenancy checks, working closely with our Empty Homes Team to minimize void time.
  • Maintain and manage shortlists for advertised properties under the appropriate local authority and Bromford policies, ensuring a fair and transparent process.
  • Work collaboratively with internal colleagues and local authorities to ensure a fair allocation of properties and effective day-to-day management of lettings.
Requirements
  • Experience in a front-line customer-facing role, with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to engage with colleagues and customers in a welcoming and professional manner.
  • A positive attitude and a consistent, engaged team player, with the ability to prioritize and organize workload effectively.
  • Excellent IT skills, attention to detail, and a strong work ethic.
  • Commitment to our company values and a willingness to be a great ambassador for Bromford.
What We Offer

As a Lettings Advisor with Bromford, you will have the opportunity to work in a dynamic and supportive team environment, with a range of benefits and opportunities for professional development.

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