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Healthcare Assistant in Ophthalmology
3 months ago
PREVIOUS APPLICANTS NEED NOT APPLY
An exciting opportunity has emerged for the recruitment of a band 2 healthcare assistant within the Ophthalmology department at East Lancashire Hospitals NHS Trust.
We offer a rewarding career path where you will receive continuous support and recognition. You will collaborate with a skilled team of dedicated professionals, and you can anticipate a tailored induction and orientation experience, along with exceptional personal development plans facilitated by our designated practice education facilitator.
Our Behavioral Framework
We seek individuals who aspire to make a meaningful impact. You will achieve this by embracing responsibility, fostering trust and respect, and collaborating to deliver outstanding service to our patients. We also prioritize simplicity to ensure that everyone contributes to making East Lancashire Hospitals NHS Trust an effective, positive, and fulfilling workplace.
If you are a confident, organized individual who thrives in a dynamic and evolving clinical setting, we would be eager to hear from you.
Key ResponsibilitiesYou will provide support across all our ophthalmology services as needed, and we encourage rotational work through various service departments, from outpatient care to day case procedures, to enhance your development and experience.
Outpatient Services - Responsible for delivering a range of assistance to specialized services within ophthalmic outpatient clinics, including chaperone duties to support our patients and clinicians, conducting various visual assessments, and aiding our nurse-led injection clinics.
Day Case Unit & Emergency Eye Clinic - Preparing patients for surgical procedures and facilitating discharges from the department with a holistic approach to care; ensuring patients receive safe, personalized, and effective care throughout their visit while acting as their advocate.
You must demonstrate strong communication skills, be a compassionate and diligent professional, and be committed to working in a busy and often challenging environment, assisting the team in delivering exceptional patient care.
Effective time management skills are essential, as is the ability to prioritize your tasks.
You will also engage in service enhancements and participate in relevant meetings.
Working for Our OrganizationEstablished in 2003, East Lancashire Hospitals NHS Trust is a large integrated healthcare organization dedicated to providing high-quality acute secondary healthcare for the communities of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognized for delivering safe, personalized, and effective care. We currently provide high-quality services and treat over 700,000 patients annually, ranging from critical emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally recognized and have received accolades for their contributions and achievements.
Our Ophthalmology services are distributed across three primary sites, including our general hospitals and community clinics. Our day case services are located within the designated wings of our hospital facilities.
Our outpatient services operate Monday to Friday, with opportunities for flexible working arrangements where feasible.
Detailed Job Description and Main ResponsibilitiesTo provide SAFE, PERSONAL, and EFFECTIVE patient care consistently.
Responsible for delivering a range of support to our specialized services within ophthalmic outpatient clinics, day case, and emergency eye clinics as required.
To facilitate the efficient operation of the clinic environment by undertaking various non-clinical tasks that contribute to maintaining a safe and clean setting.
Ability to exemplify the Trust's Values, Behaviors, and Attitudes at all times.
Person Specification Essential and Desirable Criteria Essential Criteria- English language and mathematics GCSE level 4 or above or equivalent
- Proven ability to work collaboratively within a team and support colleagues
- Clear and accurate record-keeping, both written and verbal.
- Ability to prioritize workload effectively.
- Willingness to pursue future self-development and respond to service needs.
- Maintain confidentiality and act professionally.
- Adaptability to change and a flexible mindset.
- Capacity to work within and contribute effectively as a team member.
- Demonstrate a compassionate and sensitive approach in interactions with colleagues, staff, and patients.
- Enthusiasm, sensitivity, and flexibility to meet the evolving needs of the public.
- Full dexterity and mobility to assist with patient care, equipment, and health records across multiple services.
- Awareness of Health & Safety protocols in a clinical environment.
- Ability to work flexibly across various sites as service demands dictate.
- Experience in positively managing flexibility within a service context.
- Capability to work independently with minimal supervision and utilize initiative.
- Completion of the ELHT care certificate
- NVQ level II in care or equivalent, or willingness to undertake
- Experience in outpatient settings is not essential as comprehensive training will be provided.
- Previous experience in a healthcare environment.
- Ability to mentor and support others.
