Community Manager
1 month ago
We are seeking a highly skilled and experienced Community & Office Manager to join our team in New York City. As a key member of our community team, you will be responsible for creating a positive and inclusive work environment, fostering collaboration and community among our employees, and ensuring the smooth operation of our office.
Key Responsibilities- Community Building: Develop and implement strategies to build a strong sense of community among our employees, including creating opportunities for socialization, team-building, and professional development.
- Office Operations: Oversee the day-to-day operations of our office, including managing the office budget, coordinating events, and ensuring the office is well-maintained and secure.
- Communication: Serve as the primary point of contact for our New York City community, responding to inquiries, and providing support and guidance as needed.
- Leadership: Collaborate with our Global Community & Office Lead to develop and implement our community and office strategy, and provide input on key decisions.
- Previous experience in a similar office management or hospitality/hotel-focused role.
- Comprehensive planning skills and demonstrated ability to handle multiple projects simultaneously.
- An empathetic individual who shows concern for the well-being of others.
- Positive with a solution-orientated, pragmatic attitude.
- Able to embrace the pace and likes it when things move fast.
- A natural communicator with a creative streak, who's a critical thinker, accurate, with attention to detail.
- Super-social and a strong collaborator.
- Capable of taking initiative, owning responsibilities, and being accountable for tasks.
- Clear and precise communication skills in English.
- A competitive base salary ranging from $75,000 to $100,000 gross per year.
- 20 vacation days + 2 personal days + 10 paid holidays per year.
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
- Full health insurance.
- 401k matching your contributions dollar-for-dollar up to 4% of your base salary.
- Discounted club membership at Life Time Fitness.
- 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health.
- Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months.
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- A friendly, open office complete with a foosball table, roof deck with wifi, and unlimited snacks and drinks.
- Communal lunch, extra treats, and events during the month — think ice cream carts, coffee bars, and massages, to name a few.
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