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Operations Director

2 months ago

Spalding, Lincolnshire, United Kingdom Adecco Full time
Head of Operations Job Description

We are seeking a highly skilled and experienced Head of Operations to lead and manage the Business Operations (Warehousing and Distribution) for our client in the food industry.

Key Responsibilities:
  • Foster a strong culture of Health and Safety, ensuring a safe working environment for all employees.
  • Develop and utilize daily, weekly, and monthly reporting mechanisms to drive performance and make data-driven decisions.
  • Create and execute the operations business plan, aligning with the company's overall strategy.
  • Ensure that resources and capital investments are available to meet operational growth targets, optimizing efficiency and productivity.
  • Lead and motivate the team to achieve target delivery and performance, setting clear expectations and holding individuals accountable for results.
  • Improve operational performance, service delivery, financial management, team management and development, legal compliance, cost, and quality, driving continuous improvement initiatives.
  • Collaborate with other members of the leadership team to align with business plans and priorities, ensuring a cohesive and effective team effort.
  • Engage team members in continuous improvement initiatives, fostering a culture of innovation and excellence.
  • Develop solutions to deliver premium and cost-effective service, meeting internal customer expectations and driving business growth.
  • Manage budget and costs, ensuring financial sustainability and responsible resource allocation.
  • Ensure legal compliance and internal qualification requirements, maintaining a high level of regulatory adherence.
  • Communicate business performance to the Operations team and Site General Manager, providing regular updates and insights.
  • Implement the organisation's standard operating system, ensuring consistency and efficiency across all operations.
Essential Criteria:
  • Ideally, hold a degree or have equivalent experience, demonstrating a strong foundation in operations management.
  • Excellent influencing and communication skills at all levels, with the ability to build strong relationships and drive results.
  • Pragmatic problem-solving approach, with a focus on finding effective solutions to complex challenges.
  • Strong team player and visible leader, with the ability to motivate and inspire others.
  • Commercially focused, customer service driven, and bottom line orientated, with a passion for delivering results.
  • Ability to work across business and functional boundaries, with a collaborative and inclusive approach.
  • Thrive in a highly competitive and challenging environment, with a strong sense of resilience and adaptability.
  • Comfortable operating at both strategic and operational levels, with a deep understanding of business operations and management.
  • Proven experience leading, motivating, and developing management and functional teams in a fast-moving environment, with a track record of success.
  • Operational, Warehousing, and Commercial experience, preferably within the food industry, with a strong understanding of the sector's challenges and opportunities.
  • Change management experience, with the ability to drive transformation and improvement initiatives.
  • Budget and KPI management skills, with a focus on delivering results and driving business growth.