Business Transformation Lead

2 months ago

London, Greater London, United Kingdom Charlotte Tilbury Full time
About Charlotte Tilbury Beauty

Charlotte Tilbury Beauty is a global leader in the beauty industry, revolutionizing the way people experience makeup and beauty. Founded by British makeup artist and entrepreneur Charlotte Tilbury MBE in 2013, the company has experienced exceptional growth and is now one of the most talked-about brands in the industry.

With a presence in over 50 markets and a team of over 2,300 employees, Charlotte Tilbury Beauty is a truly global business. Our mission is to empower everyone to be the best version of themselves, and we're committed to delivering market-leading growth and innovative retail and product launches.

About the Role

We're seeking a highly skilled Transformation Change Manager to join our Transformation team. As a key member of our team, you'll play a pivotal role in ensuring our people are prepared for the changes in our ways of working that come alongside large-scale change.

The Transformation Change Manager will be responsible for delivering change management efforts for multiple initiatives within our global transformation portfolio. This will include activities such as:

  • Stakeholder Maps and Change Impact Assessments
  • Change Plans and strategy
  • Communications and Engagement Plans
  • Coaching Plans and education
  • Business readiness assessments
  • Training needs assessments, training plans and training material development
  • Adoption tracking and methods for reinforcing change

You'll also be responsible for supporting the development of new Change Management ways of working for the transformation function, partnering with the Business Analysis team to understand as-is and define to-be processes, and developing and maintaining strong working relations with senior management across business areas and with key internal and external stakeholders.

Key Responsibilities
  • Deliver change management efforts for multiple initiatives within the global transformation portfolio
  • Support the development of new Change Management ways of working for the transformation function
  • Partner with the Business Analysis team to understand as-is and define to-be processes
  • Develop and maintain strong working relations with senior management across business areas and with key internal and external stakeholders
  • Champion and foster a culture of continuous improvement across the business
Requirements
  • Change management qualification, Prosci
  • Retail sector experience, preferably in manufacturing or FMCG
  • Experience of implementing change methodologies, preferably Prosci and ADKAR
  • Action orientated with the ability to balance short term results with longer term strategy
  • Ability to influence at levels across an organisation driving change practice
  • Comfortable working with ambiguity and to tight deadlines
Why Join Us?

At Charlotte Tilbury Beauty, we're a values-driven, high-growth company with a magical journey ahead of us. We're committed to empowering everyone to be the best version of themselves, and we're looking for talented individuals who share our vision.

We offer a range of benefits, including:

  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
  • Financial security and planning with our pension and life assurance for all
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
  • Bring your furry friend to work with you on our allocated dog-friendly days and spaces

We're an equal opportunities employer and welcome applications from diverse backgrounds, cultures, voices, beliefs, and perspectives. If you're passionate about beauty and committed to delivering exceptional results, we'd love to hear from you.

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