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Healthcare Operations Administrator

2 months ago

Chichester, West Sussex, United Kingdom Source Bioscience Full time

Position Overview:
As an integral part of our healthcare diagnostic team, you will oversee the daily administrative functions, ensuring efficient processing of samples and timely communication with clients.

Key Responsibilities:

  • Manage the intake and organization of samples, ensuring accurate data entry into our Laboratory Information Management System (LIMS).
  • Coordinate the reporting process for all cases, adhering to established turnaround times and ensuring proper allocation to our specialist consultants.
  • Oversee the timely return of samples to referring hospitals, prioritizing efficiency in the process.
  • Collaborate with the laboratory and consultant teams to streamline workflows and prevent delays.
  • Handle all customer inquiries via phone and email, providing prompt and accurate information.
  • Maintain customer accounts within the LIMS and secure portal, ensuring seamless report delivery.
  • Assist in the preparation and verification of courier packages for dispatch.
  • Conduct quality checks on scanned materials and manage the archiving of documentation.
  • Support the laboratory team with additional tasks to maintain high throughput.
  • Adhere to quality control protocols and safety policies to uphold our commitment to excellence.
  • Participate in performance reviews and training sessions as required.

Compensation:
The salary for this position is competitive and commensurate with experience.

Working Hours:
This role requires a commitment of 40 hours per week.

Contract Type:
This is a fixed-term contract for a duration of 12 months.

Benefits:

  • Pension plan
  • Income protection coverage
  • Death in service benefits
  • Employee assistance program
  • Health cash plan
  • Discounts on shopping and leisure activities
  • Access to virtual GP services
  • Health and wellbeing resources
  • Mental health support
  • Generous holiday allowance including an extra day off for your birthday
  • Options to buy and sell holiday days
  • Cycle to work scheme
  • Discounted private healthcare options