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Morning Service Associate

3 months ago

South Queensferry, United Kingdom Dakota Edinburgh Full time

Position Overview

Dakota Edinburgh is on the lookout for a vibrant and enthusiastic individual to fill the role of Breakfast Service Team Member. This position is perfect for those who thrive in a lively environment and enjoy early mornings. The role primarily involves working part-time during weekend mornings, making it suitable for students or those with weekday commitments.

CONTRACT AND COMPENSATION

The pay rate is competitive, reaching up to £13.54 per hour, with weekly payments leading to a minimum guaranteed gross annual salary of £8,488 (including expected tronc payments). This role offers a permanent contract with a minimum of 12 hours per week, primarily scheduled for Saturday and Sunday mornings.

KEY RESPONSIBILITIES

  • Welcome guests as they arrive at the restaurant, serving beverages and light snacks before taking their breakfast orders.
  • Perform the duties of a section waiter/waitress, ensuring exceptional table service, taking orders, and delivering trays of appetizing food to guests.
  • Deliver outstanding guest service by providing personalized dish and beverage recommendations, ensuring a memorable dining experience.
  • Collaborate closely with the Bar and Kitchen teams to maintain effective communication.
  • Maintain an in-depth knowledge of the breakfast menu to assist guests with recommendations, including awareness of allergens in dishes.

EMPLOYEE BENEFITS

Joining Dakota Edinburgh comes with a range of benefits, including:

  • 40% discount on stays at any Dakota location.
  • 25% discount on food and beverages at any Dakota venue.
  • Access to the Employee Assistance Program, offering:
    • Free private mental health support and counseling sessions.
    • Video GP consultations and private prescription services.
    • Daily rewards redeemable for shopping vouchers.
  • Discounted gift card platform access.
  • Support from in-house Mental Health Champions.
  • Additional holiday day after the first year of employment.
  • Flexible working options that are family-friendly.
  • Meals provided during shifts and uniform supplied.
  • £200 bonus for referring a friend to the team.
  • £10 bonus for each mention on Trip Advisor.
  • Free bi-annual eye tests for display screen equipment users.
  • Accredited training in areas such as Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety.
  • Access to a variety of external certified resources through our Learning Management System.
  • A supportive culture for continuous professional development, including annual appraisals and personal development plans.
  • Opportunities for both internal and external training courses, including potential in-house apprenticeships.

ABOUT DAKOTA HOTELS

Dakota is a rapidly growing lifestyle brand in the UK, recognized for its stylish hotels, vibrant brasseries, and upscale cocktail bars. Our journey began with two boutique hotels and has expanded into prime city center locations.

We pride ourselves on delivering attentive and genuine guest service, attracting dedicated individuals who are committed to excellence. Dakota has been recognized as one of the top employers in hospitality, receiving accolades for our supportive work environment and commitment to employee development.

CANDIDATE REQUIREMENTS

The ideal candidate will possess:

  • A minimum of one year of experience in a hospitality setting.
  • Previous experience in waiting or coffee shop roles is highly desirable.
  • A sociable demeanor with a preference for early morning shifts.
  • Ability to prepare coffee beverages such as lattes and cappuccinos is advantageous.
  • Strong communication skills and an outgoing personality.
  • Capability to work efficiently in a fast-paced environment while remaining physically active throughout the shift.
  • A proactive attitude and commitment to promoting a positive workplace culture.
  • Attention to detail and pride in the quality of work.
  • Flexibility with shift patterns to meet business needs.
  • A genuine interest in our brand and a desire to contribute to our team.

APPLICATION PROCESS

Interested candidates are encouraged to submit their updated CVs. For more information about current opportunities, please visit our Careers page.