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Team Leader

2 months ago

Portsmouth, Portsmouth, United Kingdom One Retail Full time
Team Leader - Retail Operations

We are seeking a committed Team Leader to oversee the daily operations within a prominent retail establishment. This role is part-time, with a commitment of 16 hours per week. As a Team Leader, you will leverage your expertise to uphold exceptional standards of service and operational efficiency. In return, you will have the opportunity to advance your career with a company that values its workforce, celebrates diversity, and acknowledges the contributions of employees who excel in their roles.

We offer a comprehensive benefits package that includes but is not limited to:
  • Exclusive travel discounts with various partners
  • Grocery savings through discounts at major supermarkets
  • Quick access to a Digital GP for you and your immediate family, along with additional healthcare benefits
  • Significant discounts on cinema tickets
  • Regular updates featuring the best available discounts and savings
  • Cash rewards for spending, redeemable at a wide range of brands
  • Complimentary wellness, mindfulness, and fitness classes
  • Ability to share discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career development through structured training programs

Shift patterns will vary. Could you bring your enthusiasm to a leading retail brand? Here’s what you need to know before considering this role:

Your primary responsibilities will include:
  • Effectively supervise the retail team
  • Manage staff schedules to ensure all areas are adequately staffed
  • Maintain the highest standards of service and operational excellence within your team
  • Assist the Operations Manager in adapting to changing business needs
  • Conduct performance evaluations for new and existing team members
  • Facilitate return-to-work discussions for staff who have been absent
  • Document and oversee all training initiatives
  • Provide coaching and support to the team regarding training and daily operational challenges

Our ideal Team Leader will possess:
  • Prior experience in a customer service or retail environment
  • A collaborative spirit and the ability to work well within a team
  • A friendly demeanor and a proactive 'Can-do' attitude
  • Strong communication skills and professionalism
  • A passion for quality service and customer satisfaction
  • A results-oriented approach with a hands-on management style
  • Self-motivation and the ability to thrive in a fast-paced setting

Join us to enhance your career with a leading company in the retail sector, offering competitive compensation, excellent benefits, and unparalleled opportunities for professional growth.