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Field Service Technician

2 months ago

Edinburgh, Edinburgh, United Kingdom Sanderson Full time

At Sanderson, we're seeking a skilled Field Service Engineer to join our team in Edinburgh. As a Field Service Engineer, you'll work with commercial and residential clients to provide technical support for a range of IT products, including laptops, desktops, workstations, tablets, printers, and servers.

Key Responsibilities:

  • Install, maintain, upgrade, and repair IT products, including PCs, workstations, printers, terminals, servers, and associated devices.
  • Attend incidents and requests from the Customer Incident Centre in a courteous and customer-focused manner.

Benefits:

  • Opportunity to access certification programs for leading computer manufacturers.
  • Competitive pay rates, including £107 per day for the initial 4 weeks and £21.40 per closed call after 4 weeks.
  • Variety of pay models available.

Requirements:

  • Strong technical skills and knowledge of IT products.
  • Excellent customer service and communication skills.

What We Offer:

  • A 12-month contract with scope for further extension.
  • A rolling contract with opportunities for further work.

IR35 Status: Outside of IR35.