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Marketing Operations Specialist

2 months ago


London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time
About the Role

We are seeking a highly analytical and detail-oriented Marketing Operations Specialist to join our AWS EMEA SARL (UK Branch) team. As a key member of our marketing operations team, you will be responsible for developing and implementing lead management processes to support growth marketing programs and activities.

Key Responsibilities
  • Develop and maintain performance marketing related lead management processes to ensure a direct and real-time connection between AWS customers and business development reps.
  • Partner with EMEA Lead Management Specialists to develop EMEA best practices across lead management and roll out established ones across EMEA.
  • Transform customer insights into projects, features, and processes to drive business growth.
  • Collaborate with the global lead management team to define and improve lead scoring across all customer segments.
  • Develop and present weekly, monthly, and quarterly business reviews pertinent to lead management to the marketing and sales leadership teams.
  • Identify drivers of business problems and trends at their root, while also understanding the broader context.
  • Act as a single point of contact and subject matter expert on lead management processes.
  • Partner with EMEA Lead Management Specialists, Business Intelligence/Data Science, and EMEA Finance Business Partner to develop lead conversion and marketing pipeline forecasts and goals/KPIs.
About the Team

AWS values diverse experiences and encourages candidates from all backgrounds to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • A culture of inclusion that empowers us to be proud of our differences.
  • Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
  • Endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.
  • A work-life balance that values flexibility as part of our working culture.
Basic Qualifications
  • Experience in a fast-paced and cross-functional organization, preferably in high-tech products/services/consulting.
  • Superb analytical skills using data to generate insights and problem-solve.
  • High attention to detail and demonstrated ability to self-motivate and follow through on projects.
  • Ability to communicate business problems in a simple and data-backed narrative format.
Preferred Qualifications
  • Understanding of and/or experience working with lead management processes related to marketing activities and the interlock with sales teams.
  • Bachelor's degree in Business Management/Operations/Finance/Economics/Analytics or equivalent experience.
  • Excellent written and oral communication skills, including the ability to communicate across business areas.