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Sales Coordinator

2 months ago

Loughborough, Leicestershire, United Kingdom fabric recruitment Full time

Job Summary:

Fabric Recruitment is seeking a highly motivated and detail-oriented Sales Coordinator to join our team. As a Sales Coordinator, you will play a vital role in ensuring customer satisfaction by handling orders, managing accounts, and providing proactive support.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries in a timely and professional manner, resolving issues and providing solutions to meet customer needs.
  • Order Management: Process orders accurately and efficiently, ensuring timely delivery and maintaining high levels of customer satisfaction.
  • Account Management: Build and maintain strong relationships with customers, identifying opportunities to upsell and cross-sell products or services.
  • Business Development: Utilize geographic knowledge to coordinate efficient load planning, contributing to revenue growth and business expansion.
  • Inventory Management: Collaborate with the inventory team to optimize stock rotation strategies, ensuring accurate and efficient inventory management.

Requirements:

  • Previous Experience: Proven track record of success in customer service and sales, with a strong understanding of business operations and customer needs.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Problem-Solving: Ability to work autonomously, taking initiative to solve problems and make decisions in a fast-paced environment.
  • Geographic Knowledge: Familiarity with geographic information systems and load planning principles is an advantage.
  • Customer Focus: Proactive attitude with a willingness to go the extra mile to exceed customer expectations and drive business growth.