Service Project Engineer

2 weeks ago

Great Yarmouth, Norfolk, United Kingdom CV Library Full time
About Us

Proserv is a global controls technology company with a rich heritage spanning over 60 years. We provide industry-leading solutions to enhance the reliability, optimize the performance, and extend the life of critical infrastructure across the energy sector.

Job Summary

We are seeking a highly skilled Service Project Engineer to join our team. As a key member of our service team, you will be responsible for undertaking all aspects of mechanical engineering and providing support services for mechanical/hydraulic surface and subsurface control systems.

Key Responsibilities
  1. Liaise with internal departments to support client requests and requirements.
  2. Identify and prioritize urgent client support requests, priority consumables/spares, and equipment mobilizations versus ongoing workloads.
  3. Liaise with clients to provide support for technical and non-technical issues related to company products and third-party equipment.
  4. Ensure that project scope is agreed by the client and is clearly defined and understood.
  5. Assist with preparation of service personnel away from base packs, work packs, and working instructions.
  6. Provide support to company service personnel while away from base.
  7. Identify additional service opportunities and communicate to service management.
  8. Coordinate various interrelated processes of a project.
  9. Manage the implementation of all activities described within the scope.
  10. Update project documentation regularly and communicate any changes to key project personnel and clients.
  11. Advise the Service Project Manager/Project Engineers of any potential areas of risk that could result in an overrun of material costs or man hours.
  12. Assist with AX12 administration, including quotations, raising job numbers, and maintenance orders.
  13. Assist with travel and visas, if required.
  14. Ensure that all project documentation has been produced in accordance with the agreed project SDRL.
  15. Record, file timesheets, expenses, work packs, and any other paperwork required from the service team.
  16. Attend service meetings with updates of current projects.
  17. Assist with arranging shipping documentation, including Dangerous Goods (shipping including PE forms, ATEX forms, PUWER, cargo summary, delivery tickets, and doc packs).
  18. Manage equipment/test kit - on/off hire and preparation for project.
  19. Generate reporting for Service Project Manager/Project Engineers.
  20. Part of the on-call rota.
Requirements
  1. Proficient in Microsoft packages.
  2. Proven track record in build and test of hydraulic production control systems.
  3. Proven track record in managing projects.
  4. Understand the operation and maintenance of mechanical hydraulic control systems.
  5. Proven track record in mechanical/instrumentation installation control system manufacture and system testing/fault finding.
  6. Proven track record in the manufacture and maintenance of hydraulic control and systems.
  7. Ability to work as part of the service team or unsupervised as required.
  8. Flexible with a proactive approach.
  9. Understanding of Microsoft Office – Word, Outlook, and Excel.
  10. Delivery of service within Oil and Gas Industry.
Why Choose Us

We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level. Our Total Reward package includes free cover for:

  • Private Medical
  • Life Assurance
  • Income Protection
  • Personal Accident
  • Up to 7.5% contribution to Pension

As well as these funded benefits, we offer an arrangement of voluntary benefits through salary sacrifice which produce savings on tax and insurance, some of which include:

  • Dental Insurance
  • Gym Flex
  • Purchasing or selling additional annual leave
  • Technology products
  • Critical Illness cover
  • Additional cover for your family

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