Retail Trainee Manager
6 days ago
Majestic Wine is the UK's largest specialist wine retailer, operating a network of stores nationwide. With a rich history and a commitment to excellence, we're revolutionising the retail industry.
The RoleWe're seeking a dynamic and ambitious individual to join our team as a Trainee Manager. This 12-month development programme will equip you with the skills and knowledge to succeed in a fast-paced retail environment.
Key Responsibilities- Drive store performance by maximising sales opportunities and optimising KPI performance.
- Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
- Develop a deep understanding of our product range and share your passion with customers through in-depth knowledge and tastings.
- Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification.
- Ensure the physical appearance and maintenance of your store, both internally and externally.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Experience of working in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience and service to every single customer.
- Prioritise and strategically problem-solve in high-pressure environments.
- Self-motivated and able to thrive when working alone and as part of a team.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Competitive salary and performance bonus.
- Up to 20% staff discount.
- Career development opportunities and excellent in-house training schemes.
- Fantastic incentives, including wine tastings and vineyard visits.
- Contributory company pension plan.
- Life assurance.
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Access to Retail Trust, including discounts and rewards.
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