Customer Service Representative

2 months ago


Crewkerne, Somerset, United Kingdom Lidl Full time
{"title": "Customer Assistant", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Process transactions accurately and efficiently, handling customer payments and returns
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and inventory management activities to maintain a visually appealing store environment
What We Offer
  • Competitive hourly pay rate based on equal opportunity and pay structures
  • Additional pay for bank holidays and nights
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
Requirements
  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and ability to work effectively with customers
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
  • Ability to lift and move stock, and work in a physically demanding environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}

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