Quality Assurance Manager

4 days ago

Chatteris, Cambridgeshire, United Kingdom The Turmeric Co. Full time
Job Description

The Turmeric Co. is a leading health brand in the UK, renowned for its 100% natural, potent, on-the-go drinks that support the health and wellbeing of people in all walks of life.

We are seeking a highly skilled and experienced Quality Assurance Manager to join our Technical function, reporting to the Technical Manager. As a key member of our team, you will be responsible for ensuring our products and processes meet the highest standards of quality and safety.

Key Responsibilities:

  • Set a clear example by following business values and promoting high personal and professional standards within the QA team and across the business.
  • Effectively manage team challenges and ensure all colleagues and visitors comply with Health & Safety, Technical, Environmental, and HR policies.
  • Contribute to business continuity and crisis management plans, providing cost center input and managing within defined budgets.
  • Support the daily production meetings and attend EOS Technical (Manufacturing and Operations) meetings when required.
  • Provide flexibility in covering/deputising for other management roles as needed.
  • Work closely with cross-functional teams in Operations and Manufacturing to ensure site processes operate efficiently and effectively, within process capabilities.
  • Review and apply relevant standards (e.g., Microbiology, Hygiene) to meet customer and legal requirements, ensuring HACCP principles are implemented.
  • Conduct risk assessments, internal audits, and factory production trials to ensure technical compliance and readiness for audits.
  • Lead HACCP initiatives, pest control, and manage non-conformance logs, corrective actions, and preventive measures.
  • Drive Continuous Improvement (CI) through root cause analysis, problem-solving, and adherence to RFT (Right First Time) principles.
  • Coordinate lab testing (e.g., micro, pesticide, nutritional) and ensure results are communicated and corrective actions are implemented.
  • Manage product validation processes and ensure regular review of testing schedules.
  • Develop the technical team's knowledge through coaching, training, and performance reviews, supporting the Technical Manager on a daily basis.
  • Oversee technical folders, calibration systems, and ensure audit readiness at all times.
  • Participate in customer complaint investigations and undertake traceability, mass balance, and mock recall exercises as per internal audit schedules.
  • Support the site by contributing to business audits, GMP audits, and ensuring all audits and checks (e.g., glass & hard plastic) are completed within agreed timescales.
  • Undertake weekly taste panels, escalating and investigating any issues that arise.
  • Ensure effective delegation and organisation of work, planning tasks, and managing workloads across the team.

Requirements:

  • A degree in food science or a relevant discipline.
  • Previous hands–on experience within a food manufacturing environment.
  • Level 3 HACCP qualification.
  • Thorough factory knowledge, preferably RTE, fresh produce, bottling.
  • Excellent communication and IT skills including Excel.
  • Familiar with improving systems, processes and interpreting data sets.
  • Experience of Unleashed, Mint Soft or other ERP Systems is desirable, but not essential.

The Ideal Candidate:

  • Is able to work under pressure and to stringent deadlines.
  • Is consistent, reliable & accountable.
  • Is a methodical problem-solver.
  • Is self-motivated and has excellent organisation skills.

What We Offer:

  • A generous employee discount on all products.
  • A unique opportunity to grow your skillset in a supportive, family-run business.
  • Flexible working.
  • Excellent networking opportunities within the health & wellness space.

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