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Third-Party Claims Specialist

2 months ago

Solihull, Solihull, United Kingdom Davies Full time
About the Role

We are seeking a highly motivated and organized Third-Party Capture Claims Handler to join our Vehicle Replacement Group team in Solihull, Birmingham. As a key member of our team, you will be responsible for managing a caseload of claims, communicating with parties involved in car accidents, and gathering information for processing and assessing claims.

Key Responsibilities
  • Communicate with parties involved in car accidents and gather information for processing and assessing claims
  • Manage a caseload of claims, planning telephone contact and updates with clients, insurance companies, and other third parties
  • Keep accurate records of claim history and up-to-date positions
  • Provide advice to clients regarding claims and additional services offered by the business
  • Comply with technical and regulatory processes and procedures
Requirements
  • Previous experience in a busy administration or customer services role
  • Proactive problem-solving skills and ability to organize workload
  • Quick learner with ability to understand processes and technical information
  • Background in an insurance or credit hire business an advantage
  • Good overall ability with technology, including Microsoft Office packages
  • Good standard of education
About Davies

Davies is a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. We specialize in professional services and technology, working in partnerships with leading insurance and highly regulated global businesses.

We are a multi-award-winning specialist professional services and technology business, delivering operations, consulting, and technology solutions across the risk and insurance value chain.

Our values are at the heart of everything we do: we are dynamic, innovative, and succeed together. We are committed to being an equal opportunities employer and strive to create a diverse and inclusive work environment.