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Host - Front of House

2 months ago

Manchester, United Kingdom Sexy Fish Manchester - Team Member Full time

About Us: Sexy Fish Manchester is a renowned dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, we offer a unique blend of art, fashion, and culinary excellence.

Our Team: We are seeking a poised and customer-focused Host to join our dynamic team on a Part-Time basis. As a Host, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant.

Key Responsibilities:

  • Greet and Welcome Guests: Provide a warm and professional welcome to our guests, ensuring a positive first impression.
  • Manage Reservations: Ensure accurate and efficient table assignments, ensuring a seamless dining experience for our guests.
  • Coordinate with the Service Team: Work closely with the service team to ensure a smooth and efficient service, meeting the high standards of our restaurant.
  • Answer Phone Calls and Inquiries: Provide information and assistance to our guests, ensuring their needs are met.
  • Maintain the Reception Area: Keep the reception area clean and organized, ensuring a welcoming environment for our guests.
  • Uphold the Highest Standards of Service: Deliver exceptional service, ensuring our guests have an unforgettable experience at our restaurant.

Requirements:

  • Previous Experience: Previous experience as a receptionist or host or Maitre D' in a restaurant or hospitality setting.
  • Technical Skills: Experience with either Open Table or Seven Rooms.
  • Soft Skills: Excellent communication and interpersonal skills, strong organizational skills and attention to detail, ability to multitask in a fast-paced environment, and a positive and friendly demeanor.

Benefits:

  • Generous Discount: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Opportunities for Progression: Unrivalled opportunities for progression across the Group.
  • Paid Overtime: Paid overtime.
  • Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a Friend Scheme: Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive Access: Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and much more.
  • Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.