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Retail Operations Manager
2 months ago
Job Type: Full Time
23.5 Degrees is seeking a dedicated and enthusiastic Store Operations Manager to oversee our retail coffee establishments. As the first UK franchised partner of Starbucks, we emphasize a culture of inclusivity and respect, ensuring that every team member can express their authentic selves in the workplace.
Key Responsibilities:
- Manage daily operations of the store to ensure a seamless customer experience.
- Lead and develop a team of Baristas and Shift Managers, fostering a culture of excellence.
- Oversee back-office functions including scheduling, inventory management, and recruitment.
- Drive sales and profitability through effective budget management and team performance.
What We Offer:
- Competitive salary starting from £30,500 per annum.
- Flexible working hours including weekdays and weekends.
- 30% discount on Starbucks merchandise and food items.
- Access to a comprehensive benefits platform including discounts at numerous retailers.
- Participation in a company bonus scheme up to 20% of salary.
- Pension scheme and free life assurance.
- Free beverages during shifts and training on coffee and beverages.
- Opportunities for personal and professional development, with pathways to higher management roles.
Ideal Candidate:
- Previous experience in a managerial role within retail or hospitality.
- A strong commitment to delivering exceptional customer service.
- Proven ability to coach and develop team members.
- Excellent communication skills for effective team leadership.
- Experience in managing operational processes and achieving financial targets.
At 23.5 Degrees Ltd, our mission is to create beautifully designed Starbucks stores that reflect our dedication to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.
