Guest Service Staff
2 weeks ago
About the Role:
We are seeking a highly motivated and enthusiastic individual to join our team as a Guest Service Staff member at Leonardo Hotel Bradford.
Key Responsibilities:
- Provide exceptional customer service to guests, ensuring a warm and welcoming experience throughout their stay.
- Assist with daily tasks and duties in various departments, including housekeeping, food and beverage, and front desk.
- Maintain a high level of cleanliness and organization in public areas and guest rooms.
- Take orders and serve customers in the bar or restaurant, providing a positive and attentive service.
- Assist with night shifts, ensuring a smooth and efficient operation.
Requirements:
- A warm and friendly personality, with a genuine interest in providing hospitality to our guests.
- Excellent communication and teamwork skills, with the ability to work well under pressure.
- A commitment to delivering high levels of customer service, with a focus on exceeding guest expectations.
- Ability to adapt to changing situations and priorities, with a flexible and proactive approach.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer experiences.
What We Offer:
- A competitive salary and benefits package, including access to the Company Pension Scheme and Life Assurance.
- Ongoing job-related training and development opportunities, with clear paths for progression.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
- Special rates on Leonardo Hotel rooms across the UK and Europe, for personal use and leisure travel.
- A company-wide recognition scheme, rewarding employees for their hard work and dedication.
About Us:
Leonardo Hotel Bradford is a dynamic and forward-thinking company, committed to delivering exceptional customer experiences and exceeding guest expectations. We pride ourselves on our learning and development opportunities, providing a supportive and inclusive work environment for all employees.
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