Business Data Analyst

3 days ago

East Kilbride, South Lanarkshire, United Kingdom Circet IRE & UK Full time

About Circet IRE & UK

Circet IRE & UK is a leading provider of specialist services to the Telecommunications, Transport Infrastructure, and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our clients' expectations while not losing sight of their changing requirements.

Our Mission

We aim to create a workforce that consists of individuals with talent, skills, and potential across all areas of our business. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

We are seeking an experienced Business Data Analyst to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the Skillko training system, ensuring its effectiveness, and meeting the needs of all users.

Key Responsibilities

  • Oversee the day-to-day operations of the Skillko training system.
  • Ensure the system is functioning effectively and meets the needs of all users.
  • Coordinate with the Skillko development team to implement updates and troubleshoot any issues.
  • Generate, analyze, and distribute weekly reports on training metrics, system usage, and compliance.
  • Identify trends, insights, and areas for improvement from the data.
  • Present findings in a clear and actionable manner to relevant stakeholders.
  • Conduct regular calls with each operational unit to review reports, discuss training progress, and address any concerns.
  • Act as the primary point of contact between the HSEQT department and the Skillko development team.
  • Proactively identify areas within the Skillko system that require updates or enhancements.
  • Liaise with the Skillko development team to ensure timely implementation of system improvements.
  • Test and validate system updates to ensure they meet the organization's requirements.
  • Provide training and support to operational units on using the Skillko system effectively.
  • Develop and maintain user guides and training materials for the Skillko system.

Requirements

  • Experience in a similar role.
  • Excellent problem-solving skills.
  • The capacity to work well within a team.
  • Attention to detail, logical thinking.
  • Expert knowledge in how operating systems and software works.
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
  • The ability to prioritize your workload.

Why Work with Us

We offer a competitive salary and a benefits package that includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programs, and access to career developmental opportunities. We are an inclusive organization and welcome all applications.

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