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Contract Delivery Manager
2 months ago
Job Summary:
We are seeking an experienced Contract Delivery Manager to join our team at Integral UK Ltd. As a key member of our operations team, you will be responsible for the delivery of FM services to our clients, ensuring high-quality service delivery and contractual compliance.
Key Responsibilities:
- Manage the delivery of FM services to the contract, taking responsibility for performance, Human Resource Management, health and safety, quality, and profitability.
- Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with the AR's and CMP's.
- Develop site-specific policies and operational procedures that fit with the company's value framework and match the requirements of the client.
- Liaise with Client Representatives (End User & SPV) to ensure positive, constructive relationships based on long-term partnerships.
- Manage and develop staff, ensuring a positive employment culture, effective training strategies, and high retention levels.
- Monitor performance and provide formal monthly reports to the client and the Account Director, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks, and opportunities.
- Practice effective risk management, establishing controls, procedures, health and safety systems, audits, etc., which ensure that services are compliant with legislation and that contingency plans are in place.
- Manage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board.
- Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimize aged debt, and actively recover WIP in line with agreed timescales.
- Ensure that all legislative requirements are met across all facilities.
- Act as Responsible Person Legionella for the contract.
- Work flexibly within the wider IFM team, undertaking any other duties that contribute to growth and profitability.
About Us:
We're Integral, part of JLL. We're a Facilities and Maintenance firm based across the UK. We work with organizations in Mechanical, Electrical, and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.
What We Offer:
- A chance to innovate with the world's leading businesses.
- Opportunities to put expertise into action on landmark projects.
- Game-changing facilities and maintenance initiatives.
- Long-lasting professional connections through sharing different perspectives.
- Inspiration from the best.
