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Brand Ambassador

2 months ago

Birmingham, Birmingham, United Kingdom Retail Human Resources plc Full time
About the Role

We are seeking a highly skilled and experienced Brand Ambassador to join our team at Retail Human Resources plc. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Engagement: Build and maintain strong relationships with our clients, understanding their needs and preferences to provide personalized service.
  • Sales and Service: Act as a personal concierge to our clients, quickly assessing their needs and delivering an exceptional service experience.
  • Product Knowledge: Stay up-to-date with our latest products and services, using this knowledge to make recommendations and drive sales.
  • Team Collaboration: Work closely with our retail team to ensure seamless customer experiences and achieve sales targets.
  • Continuous Improvement: Use customer feedback to continually raise the bar for service, sales, and retail standards in your area.
Requirements
  • Excellent Communication Skills: Ability to build strong relationships with clients and colleagues.
  • Product Knowledge: In-depth knowledge of our products and services.
  • Sales and Service Skills: Proven ability to drive sales growth and deliver exceptional customer experiences.
  • Flexibility: Ability to adapt to changing priorities and work in a fast-paced environment.