Housing Support Specialist
6 days ago
About the Role:
Nacro is a national Social Justice Charity with over 50 years of experience in changing lives, building stronger communities, and working with stakeholders towards reducing crime. We are seeking a skilled and compassionate Housing Support Worker to join our team in Exeter.
Job Summary:
We are looking for a dedicated and flexible individual to manage a caseload of Residents and properties in our allocated area. As a Housing Support Worker, you will provide holistic support to Residents with complex needs, including substance misuse, physical health, mental health, seeking employment, and housing support.
Key Responsibilities:
- Support clients to comply with the requirements of their HDC/Bail conditions.
- Produce realistic and achievable Support Plans to include accessing and using housing and accommodation services to support move on to longer-term accommodation.
- Ensure that all Support Plans and Risk Assessments are unique, inclusive, and person-centred.
- Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
- Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
- Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs and replacing furniture and equipment as required.
- Undertake basic cleaning tasks as required.
What We Expect From You:
- Ability to develop person-centred support and move-on plans.
- Understanding of safeguarding.
- Ability to work with vulnerable adults with complex needs.
- Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
- Familiarity with computer-based packages.
What You Can Expect From Us:
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme, and many more.
Join Our Team:
Nacro is a national Social Justice Charity with over 50 years of experience in changing lives, building stronger communities, and working with stakeholders towards reducing crime. We are committed to helping you learn and develop your career and offer excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme, and many more.
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