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Billing and Revenue Expert
2 months ago
We are currently seeking a highly motivated and detail-oriented individual to join our team at Infor in our EMEA Billing Department.
The EMEA Billing team is responsible for issuing invoices to our customers, with a presence in 25 countries and multiple languages and currencies involved.
You will work closely with our Shared Service Centre in India, auditing invoices produced and comparing them to original contracts. Your role will involve ensuring the accuracy of documents, maintaining core customer data, and applying VAT determinations correctly.
In addition, you will collaborate with our internal business units, including Sales, Order Entry, Revenue Accounting, and Collections teams.
Key Responsibilities:
- Ensure accurate and timely processing of invoices.
- Audit and format final invoices for electronic dispatch to customers.
- Address and resolve billing inquiries and disputes from internal customers.
- Maintain strong relationships with key clients, focusing on customer satisfaction.
- Contribute to a positive and collaborative team environment.
- Assist with billing KPI reports, identifying trends and areas for improvement.
- Participate in projects related to billing process improvements and system upgrades.
- Other duties as assigned.
