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Director of Operations
2 months ago
Director of Operations & People
Salary: £40,000 - £45,000 per annum (options for full-time and part-time employment available)
Attractive benefits and bonuses are also part of this rewarding position
About Love Recruitment Ltd
Love Recruitment Ltd is not just a recruitment agency; it is a community-oriented initiative focused on enhancing health, well-being, and positive lifestyle transformations. Our mission extends beyond mere employment to include mental wellness, empowerment, and support for individuals throughout their professional journeys.
We aim to revolutionize the recruitment industry, grounded in our core values of Kindness, Inclusivity, Community, and Impact. We seek individuals who are passionate about this transformation to help us build a different business model.
Our Core Values:
At Love Recruitment Ltd, our core values have been shaped organically by our team. After years of operation, we invited our team members to express the words that they felt best represented our ethos. The standout terms were Kindness, Inclusivity, Community, and Impact. These principles embody our essence and guide our actions.
Kindness: We emphasize compassion and empathy in all interactions, recognizing the complexity of kindness.
Inclusivity: We strive to foster a welcoming and diverse atmosphere for everyone involved.
Community: We believe in the strength of unity and mutual support.
Impact: We are dedicated to making a significant difference in the lives of others.
Role Overview
We are in search of a dynamic and seasoned Director of Operations and People. This crucial role will entail managing the daily operations of Love Recruitment Ltd, ensuring efficient business processes, and directly assisting the leadership in achieving strategic goals. The ideal candidate will be a proactive leader with a robust operational background, exceptional organizational skills, and a commitment to fostering a positive and productive work culture.
Key Responsibilities
- Operational Management: Supervise daily operations to ensure the organization runs smoothly and effectively.
- Team Leadership: Guide and support a team of managers and coaches, nurturing a work culture that embodies kindness, inclusivity, community, and impact.
- Strategic Planning: Collaborate with leadership to formulate and execute operational strategies aligned with the organization's mission and objectives.
- Customer Experience: Maintain a consistently high level of client service and satisfaction, addressing feedback and implementing enhancements as necessary.
- Financial Oversight: Oversee budgets, expenses, and financial performance, providing regular updates to leadership.
- Process Improvement: Identify areas for operational enhancements and efficiencies, implementing best practices across all sectors of the organization.
- Compliance and Safety: Ensure adherence to all relevant regulations, maintaining a safe and welcoming environment for both staff and clients.
- Project Management: Lead and manage special projects and initiatives that support the organization's growth and community engagement.
Qualifications
- Experience: At least 5 years in an operational management role, preferably within the recruitment, health, or wellness sectors, though candidates from diverse fields such as hospitality and lifestyle are encouraged to apply.
- Leadership Skills: Proven capability to lead, motivate, and develop a team, with strong interpersonal and communication abilities.
- Organizational Skills: Outstanding organizational and multitasking skills, with a keen attention to detail.
- Financial Acumen: Strong understanding of financial management, budgeting, and reporting.
- Problem-Solving: Excellent problem-solving skills with the ability to think strategically and make sound decisions.
- Customer Focus: Commitment to delivering exceptional client service and enhancing the customer experience.
- Passion for Health and Well-Being: A genuine interest in health, fitness, and well-being, aligning with Love Recruitment Ltd's mission and core values.
- Flexibility: This role may require adaptability to various work schedules and responsibilities.
Benefits
- Competitive salary ranging from £40,000 - £45,000 per annum.
- 20% Bonus based on performance metrics.
- Opportunity to work in a vibrant and supportive community-focused environment.
- Employee Benefits Package.
- Professional development and growth opportunities.
- Contributing to a meaningful mission that promotes health and well-being.
Love Recruitment Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
